Information Technology Specialist (ITS) Program

Undergraduate Certificate Course Plans
Technical Support Assistant
 Students will develop skills necessary to support and troubleshoot their own individual system and will possess the knowledge to provide assistance to IT professionals responsible for implementing, supporting and troubleshooting computer and information technology systems with a scope larger than a user’s individual system. This grouping of courses maps to the Information Technology Specialist A.A.S. degree.
 
  Fall Semester
    CIOS 128 Using and Configuring PC Operating Systems 3
    CIOS 135 Microcomputer Spreadsheets 3
    CIOS 146 Using Internet Tools and Technologies 3
    ABUS 155 Business Math 3
    ABUS 154 Human Relations
3
 
   

Total Credits for Fall Semester

18
  Spring Semester
    CIOS 110 Microcomputer Operating Systems 3
    CIOS 210 Hardware and Software Configuration and Troubleshooting 3
    CIOS 130 Microcomputer Word Processing 3
    ENGL 111X Intro to Academic Writing
or ABUS 170 Business English		 3
    CIOS 244 Introduction to Network Support and Administration
3
    CIOS Elective 3
 
   
Total Credits for Spring Semester
18
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