Undergraduate Certificate Competencies

Individuals preparing for any type of employment will be expected to possess the skills and knowledge necessary to effectively use computers and information technology systems. The ITS Certificate is built around a set of competencies intended to teach students the technical skills and knowledge necessary to effectively use computer and information technology systems for their own personal use. Students who earn the ITS Certificate or Degree will develop the following skills:

• Technical skills that effectively use computer applications, operating systems, and hardware. Students will learn basic networking and computer troubleshooting skills.

Individuals who develop these technical competencies will possess the skills and essential knowledge required to become more competitive candidates for any jobs involving the extensive use of computers and information technology.

Technical Skills

Application Skills
Students will be able to use and configure computer applications to meet their own needs.

Operating System
Students will learn skills essential to using and configuring a single operating system.

Hardware Skills
Students will learn to install and make basic configurations to hardware peripherals such as monitors, keyboards, mice, printers, cameras, and storage devices.

Networking Skills
Students will learn skills essential to using the Internet, Internet communication tools, and how to access and use shared resources on a network.

Troubleshooting Skills
Students will learn the skills and knowledge necessary to provide first level troubleshooting of their own computer and information technology systems and the systems within a small department or workgroup.

Related Links:

• ITS Certification Review Overview
• Course Descriptions
• Course Competencies